All services are provided at our store and the company registered at Üçevler Mah. 66. Sk. No.1 Nilüfer / Bursa, Kampa Havalandırma ve Sulama sistemleri San. Tic. Ltd. Şti., belongs and are operated by our company.

Our company may collect personal data for various purposes. Below, it describes how and in what manner personal data is collected and protected.

Personal information (such as name, surname, company information, phone number, address, or email address) about members is collected by our store during business through membership registration or by filling out various forms and surveys on our store.

From time to time, our company may send promotional information, new product information, or offers to our customers and members. Members can choose whether or not to receive such information when they register, and they can change this choice after logging in by updating their account information or through the link in the notification message they receive.

Personal information provided electronically by our members during the confirmation process on our store or via email will not be disclosed to third parties outside the purposes and scope defined in the "User Agreement" we have with our members.

To identify system-related issues and resolve potential problems or disputes regarding the services provided quickly, our company records and uses members' IP addresses. IP addresses may also be used to generally identify users and collect comprehensive demographic information.

Our company may use the information requested or provided directly by users or information related to transactions on our store for direct marketing purposes by ourselves or by partners we work with, beyond the purposes and scope defined in the Membership Agreement. Personal information may also be used to contact the user when necessary. Information requested by our company or provided by users or related to transactions on our store may be used by our company and its partners for statistical evaluations, database creation, and market research, without disclosing the identity of our members, outside the purposes and scope defined in the "Membership Agreement."

Our company is committed to keeping confidential information strictly private and confidential, treating it as a confidentiality obligation, and taking all necessary measures and precautions to prevent any part or all of the confidential information from entering the public domain, unauthorized use, or disclosure to third parties.

CREDIT CARD SECURITY

Our company prioritizes the security of credit card holders shopping on our sites. Credit card information is not stored in our system under any circumstances.

When you enter the transaction process, there are two things to check to ensure you are on a secure site. One is the key or lock icon in the bottom line of your browser, which indicates a secure internet page, and all your information is encrypted for protection. This information is used only by the sales process and your instructions. Credit card information used during shopping is encrypted with 128-bit SSL (Secure Sockets Layer) protocol and sent to the relevant bank for verification independently of our shopping sites. The transaction proceeds only if the card’s availability is confirmed. As no information related to the card can be viewed or recorded by us, it prevents third parties from accessing this information under any conditions.

The reliability of the payment/billing/delivery address information for orders placed with a credit card online is monitored by our company to prevent credit card fraud. Therefore, for first-time customers placing orders on our shopping sites, it is necessary to verify the accuracy of financial and address/phone information before the order can proceed to the procurement and delivery stages. If necessary, contact may be made with the credit card holder or the relevant bank for verification.

All information you provide when registering can only be accessed and changed by you. If you securely protect your membership login details, others cannot access or alter your information. For this purpose, membership transactions are conducted within a 128-bit SSL security area, which is an unbreakable international encryption standard.

Websites with customer service or contact information including a clear address and phone number are preferred more today. This allows you to get detailed information about any concerns and obtain more reliable information about the trustworthiness of the company providing online shopping services.

Note: We recommend paying attention to whether the company's address and phone number are included on Internet shopping sites. If you are going to make a purchase, note down all phone/address details of the store from which you are buying before completing your purchase. If in doubt, confirm by calling before making a purchase. All information about our company and its location is provided on all our online shopping sites.

MAIL ORDER CREDIT CARD INFORMATION SECURITY

Credit card and identity information sent to us via mail order will be kept confidential by our company. This information is retained for 60 days against possible objections from the bank related to credit card charges and is then destroyed. If any amount other than the approved mail order form amount is charged to your card, you can dispute this with the bank, thus eliminating any risk.

THIRD-PARTY WEBSITES AND APPLICATIONS

Our store may provide links to other sites within its website. Our company assumes no responsibility for the privacy practices and content of sites accessed via these links. Advertisements published on our site are distributed to users through our advertising partners. The Privacy Policy Principles in this agreement apply only to our store and do not cover third-party websites.

EXCEPTIONS

In limited cases, our company may disclose user information to third parties outside the provisions of this "Privacy Policy." These situations are limited to:

1.              Compliance with legal obligations imposed by laws, decrees, regulations, etc., issued by authorized legal authorities.

2.              Fulfilling and implementing the terms of the "Membership Agreement" and other contracts made with our users.

3.              Providing information requested by authorized administrative and judicial authorities conducting a properly executed investigation or inquiry.

4.              Cases where providing information is necessary to protect users' rights or safety.

EMAIL SECURITY

Do not include your credit card number or passwords in emails sent to our Customer Service regarding any order. Information in emails can be visible to third parties. Our company cannot guarantee the security of information transmitted via email under any circumstances.

BROWSER COOKIES

Our company may collect information about users visiting our store and their use of the website using a technical communication file (Cookie). These technical communication files are small text files sent by a website to a user's browser to be stored in memory. They facilitate the use of the Internet by storing site status and preferences.

Cookies help gather statistical information about the number of visitors to the site, the purposes for which they visit, how many times they visit, and how long they stay. Cookies are not designed to retrieve data from your email or another personal information. Most browsers are initially set to accept cookies, but users can modify their settings to reject cookies or be notified when cookies are sent.

Our company may change the provisions of this "Privacy Policy" at any time by posting it on the site or sending an email to users. Changes to the Privacy Policy become effective on the date of publication.

For any questions or suggestions about our privacy policy, you can email us at dijital@kampacompany.com  You can reach our company using the following contact details:

Company Name: Kampa Kampa Havalandırma ve Sulama Sistemleri San. ve Tic. Ltd. Şti.

Address: Üçevler Neighborhood, 66th Street, No: 1, Nilüfer / Bursa

Email: dijital@kampacompany.com

Phone: +90 224 441 01 33

Fax: +90 224 271 98 07